Our Story: The Pristine Standard for London

At Pristine Carpet Solutions, we believe every home and business in London deserves a fresh, clean, and healthy environment. Our journey began with a simple mission: to raise the standard of carpet and upholstery cleaning in the city we call home.

We saw that many Londoners were disappointed with rushed jobs and hidden fees. We decided to do things differently. We are a family-run business built on the values of integrity, excellence, and outstanding customer service. We're not just a cleaning service; we are your local partners in creating a more pristine living space.

Our Mission & What Sets Us Apart

Our mission is to provide exceptional carpet cleaning services that are not only effective but also convenient and trustworthy. We go beyond the surface to ensure your home is left healthier and more vibrant.

Here’s what makes the Pristine experience different:

Expertise You Can Rely On: Our team consists of fully trained and certified carpet cleaning technicians. We are experts in the latest methods, including hot water extraction and eco-friendly cleaning solutions, to tackle everything from deep-seated grime to stubborn pet stains.

A Healthier Home for London: We are committed to your well-being. We use non-toxic, family-safe cleaning products that are powerful against dirt and allergens but gentle on children, pets, and the environment. Our deep cleaning eradicates dust mites, allergens, and bacteria, significantly improving your indoor air quality.

Your Trust is Our Priority: We are fully insured and believe in 100% transparent pricing. You will always receive a clear, upfront quote with no hidden fees. Your satisfaction is guaranteed.

Our Guarantees

100% Satisfaction

We promise complete satisfaction with every clean. If any aspect of our service doesn’t meet your expectations, we'll work tirelessly to rectify it—no questions asked.

Love it, or Money Back

If you're not completely satisfied with the cleaning we've provided, simply let us know within 24 hours. We'll either re-clean your space to your satisfaction or offer you a full refund, no questions asked.

Quality Assurance

We use a rigorous quality control system to ensure that every clean meets our high standards. Our supervisors perform regular inspections to guarantee that our excellence is consistent.

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Innovation

Fresh, creative solutions.

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Integrity

Honesty and transparency.

Excellence

Excellence

Top-notch services.